Refund policy

Last Updated: 8/15/2026

We want you to LOVE your purchase. However, we understand that sometimes something just doesn't work out.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, items must:

  • Be unworn and unused
  • Be unwashed
  • Have original tags attached, if applicable
  • Be free of makeup, deodorant, perfume, pet hair, stains, or other signs of wear
  • Be returned in their original condition

Non-Returnable Items

The following items are final sale and cannot be returned:

  • Sale/clearance items
  • Gift cards
  • Personalized or customized products
  • Items specifically marked FINAL SALE

How to Start a Return

Email us at maeandfaithboutique@gmail.com within 14 days of delivery.

Please include:

Name:
Order Number:
Item(s) you'd like to return:
Reason for return:

We'll provide you with the next steps if your return qualifies.

Please do not mail a return to the sender address on your package unless you've received return instructions from us.

Return Shipping

Unless an item arrives damaged, defective, or incorrect, the customer is responsible for return shipping costs.

Original shipping charges are non-refundable.

Refunds

Once your return is received and inspected, we'll notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Please allow [5–10 business days] for your bank or payment provider to process the refund after it has been issued.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at maeandfaithboutique@gmail.com within 72 hours of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

Do not send the item back before contacting us.

We'll review the issue and provide instructions for the next step.